Contact Us

Questions? Feedback? Contact us by phone, email, or through the form below and we’ll do our best to help.

1-877-415-VIRL (8475)

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Phone Numbers

Renewal Line

1-888-988-VIRL (8475)

Books by Mail (BBM)

1-877-415-VIRL (8475) or

Ask a Librarian

1-877-415-VIRL (8475) or


250-758-4697 (Nanaimo)

Email Addresses

Books by Mail (BBM)
Contact 1-877-415-VIRL (8475) for Books by Mail support

Ask a Librarian

Questions for our Board of Trustees

Contact our Board of Trustees at

Questions for our Executive Director

Contact our Executive Director Rosemary Bonanno at

Our mailing address

Vancouver Island Regional Library
Box 3333
Nanaimo, BC Canada V9R 5N3

Our admin address

Vancouver Island Regional Library
6250 Hammond Bay Road
Nanaimo, BC Canada V9T 6M9

System-Wide Services

Experience and Engagement

Assistant Director (South): Stephen R. Warren
Phone: 250.327.3870

Assistant Director (North): Vacant

Assistant Director (Central): Emily Mathews

Collections & Support Services

Divisional Manager: Louise Broadley
Phone: 250.729.2338

Privacy Officer

Phone: 250.753.1154 ext. 249

Book and Material Purchasing

Visit Suggest an Item

Corporate and Supplies Purchasing

Purchaser: Elisa Balderson
Phone: 250.729.2307