Service Disruption Notice

March 19, 2023

The library’s catalogue will undergo an upgrade on Monday, April 3. Customers may experience a service disruption between 9 pm and 12 am (midnight)

During this time, customers may not be able to: 

  • Search the online catalogue 
  • Log into their account to place holds or renew items 
  • Access our eResources 
  • Phone our telephone account and renewal line : 1-888-988-8475 (VIRL)  

Why are we upgrading? 

It is important for us to upgrade in order to ensure that our catalogue is current and fully supported. We will continue to post the upgrade status to our website and catalogues. 

Having trouble?

After the upgrade you may need to clear your browser cache and cookies. You can reach us at toll-free 1-877-415-VIRL. You can also email us at  We will announce when the upgrade is complete.  Thank you for your patience as we work through this process.