About the Library

Library Manager – Campbell River

Job Description:

We currently have a Permanent Full-Time opportunity for a Library Manager at our Campbell River Branch.

The position serves the following branches: Campbell River, Quadra Island, Cortes Island, Sayward, Gold River, and Tahsis.

Under the guidance of the Assistant Director, Experience and Engagement, the Library Manager is responsible for the operation of the branch/zone including library services, staff, customer relations, collection, furnishings and equipment, appearance and safety of the facility, plus the branch’s profile in the community.

Representative Duties:

• Responsible for the recruitment, performance and attendance management of all staff in the branch.
• Directs the work of the branch staff to ensure all library services are provided in an effective manner. Provides training to staff as required utilizing the appropriate resources.
• Provides reference, readers’ advisory and referral service directly to customers using a variety of print and non-print resources.
• Familiar with all aspects of VIRL services.
• Makes sure all customer relations are handled in a professional way. Deals with serious customer complaints.
• Manages the branch collection.
• Manages branch spending in delegated areas.
• Actively supports the Director of Library Services & Planning in the development and monitoring of financial budgets.
• Administers the facility leases and contracts in conjunction with the Facilities Manager.
• Directs or carries out promotional, outreach and programming activities.
• Participates in teams, writes reports and attends meetings and training sessions.
• Informs the Director of Library Services & Planning of the ongoing branch, staff and customer activities as necessary.
• Maintains an awareness of current developments in the profession.
• Performs other related duties as required.

The successful candidate will possess the following management skills:

• Superior communication capabilities and leadership skills.
• Able to lead projects, build community connections, motivate staff, and model excellent customer service.
• Oversee the effective and efficient coordination of projects.
• Capable of working and collaborating in all capacities of a team environment.
• Demonstrated experience and capabilities in the maintenance of branch collection(s).
• Committed to establishing an environment of respect and accountability.
• Motivates creative contributions from others. With proven ability to coach and mentor staff allowing them to develop and excel.

Required Education & Experience:

• Completion of an ALA approved graduate degree in librarianship and information studies;
• Two (2) years (full time) Customer Services Librarian II experience; or two (2) years (full time) experience as a customer service librarian in a supervisory role.
• Appropriate course work may be required.
• Completion of workshops/seminars and/or demonstrated skills and knowledge in the areas of library services, facilitating, training, leadership, team building, customer service, communication, and conflict resolution.

​You should also know:

You are required to have a valid BC Driver’s License and a reliable vehicle given that there may be travel to various VIRL Branches. You will also be required to satisfactorily complete a Criminal Record Check (Working with Children &Vulnerable Adults).

Applications will be accepted until Saturday, May 17th, 2025 at 11:59 pm.

Your cover letter should clearly identify how you have the knowledge, skills and experience to be successful in this position.

VIRL thanks all applicants for their interest in working with us however only those selected for an interview will be contacted directly. ​

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