Telephone Notification

You can receive telephone notifications if your number is listed within our service area.

Customers registered for this method of notification are called when:

1. Requests are available for pickup

2. An item is overdue: 3, 7, 21, 35 days after the item was due.

If you register, the telephone notification and renewal system phone number that you will see on your call display is: 250-591-6156.

If you wish to renew items, please call: 1-888-988-8475 (VIRL)


If you have questions, please contact info [at] virl [dot] bc [dot] ca.

Questions about your holds or overdues should be directed to your local branch.

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(877) 415.VIRL