Library Manager, Sooke (& Port Renfrew)

Job Type: 
Permanent Full-Time
Competition #: 
Number of Openings: 
Closing Date: 
Sep 21, 2017
Union Status: 

This position reports directly to the Division Manager, Customer Experience: Carol Mitchell

Job Description: 
If you are ready to work for an organization that fosters collaboration and partnership with its employees and communities, Vancouver Island Regional Library (VIRL) has an exciting opportunity for you!

We are looking for an enthusiastic Library Manager to take on the responsibilities of our Sooke and Port Renfrew Branches.

This position is primarily located at our Sooke Branch however the Library Manager also assumes responsibility for our Port Renfrew Branch.

Under the direction and support of the Divisional Manager, Customer Experience, the Library Manager is responsible for all aspects of library services provided by the branch, the work of all staff, customer relations, the collection, the furnishings, equipment, financial protocols, appearance, safety of the facility, and the Vancouver Island Regional Library’s (VIRL) profile in the community. This includes but is not limited to:

• Promoting continuous improvement and participating fully as a member of VIRL teams;

• Establishing professional partnerships, liaising with municipalities, regional districts and other community organizations, vendors and contractors; and,

• Developing appropriate professional relationships with all levels of VIRL.

The Library Manager performs a variety of professional duties involved in the coordination, development, delivery and continuing evaluation of community, customer and staff relations, programming and outreach, collection and library services, training and development, facility, financial and reporting administration.

The Library Manager advances the service goals and strategic direction of VIRL by assuming a leading role in the planning, initiation, development, delivery and evaluation of library and customer services with the focus on building and maintaining strong and informed working relationships in a customer-focused environment.

The Library Manager ensures operational effectiveness by assuming a leading role actively promoting continuous improvement and participating fully as a member of cross functional teams within the library services division.

Job Requirements: 

You have the following knowledge, skills and abilities:

• Demonstrated ability to establish and maintain effective staff and public relations.

• Proven ability to implement, inform, and work within developed policy and procedure.

• Proven ability to multi-task, problem solve, teach, facilitate, role model, mentor and act as a resource.

• Demonstrated ability to exercise initiative, tact, leadership and independent judgment.

• Demonstrated ability to organize, delegate and supervise, as well as work independently and in a team environment.

• Excellent oral and written communication skills.

• Excellent knowledge of information services technology.

• Working knowledge of computer hardware, operating systems, applications software and interfaces.

In this position, your duties may include:

• Responsible for the recruitment, performance and attendance management of all staff in the branch.

• Directs the work of the branch staff to ensure all library services are provided in an effective manner. Provides training to staff as required utilizing the appropriate resources.

• Provides reference, readers’ advisory and referral service directly to customers using a variety of print and non-print resources.

• Familiar with all aspects of VIRL services.

• Makes sure all customer relations are handled in a professional way including dealing with any with serious customer complaints.

• Manages the branch collection.

• Manages branch spending in delegated areas.

• Actively supports the Leadership Team in the development and monitoring of financial budgets.

• Administers the facility leases and contracts in conjunction with the Facilities Manager.

• Directs or carries out promotional, outreach and programming activities.

• Participates in teams, writes reports and attends meetings and training sessions.

• Informs the Director of Library Services & Planning of the ongoing branch, staff and customer activities as necessary.

• Maintains an awareness of current developments in the profession.

• And of course….Performs other related duties as required!

Education and Experience that would make you stand out:

• Completion of an ALA approved graduate degree in librarianship and information studies;

• Minimum of Two (2) years (full time) Customer Services Librarian experience in a supervisory role.

• Appropriate continuing professional development including the completion of workshops/seminars and/or demonstrated skills and knowledge in the areas of library services, facilitating, training, leadership, team building, customer service, communication, and conflict resolution.

You should also know:

You are required to have a valid BC Driver’s License and a reliable vehicle given that there may be travel to various VIRL Branches. You will also be required to satisfactorily complete a Criminal Record Check (Working with Children & Vulnerable Adults).

This is a BC GEU unionized position of 35 hours/week with a rate of pay of $39.78 as provided in the Collective Agreement.

Please reference the Competition No.: GEU2017-065 in the subject line of your email when submitting your cover letter and resume to hr [at] virl [dot] bc [dot] ca

VIRL thanks all applicants for their interest in working with us however only those selected for an interview will be contacted directly.

BRANCH LOCATION: 2065 Marie Road, Sooke BC V9Z 0A4

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