Frequently Asked Questions
You can extend the loan period by renewing items. The renewal period of an item is the same as the original loan period, unless it is a high demand item. Only two renewals per item are allowed.
Not renewable are some collections like magazines, Interlibrary Loans, Express Reads, and Reference materials.
How can I renew?
On the Internet:
Call 1-888-988-8475 within our service area.
You will need your 14 digit Library Card, your 4 digit PIN, and the library barcodes of the items you wish to renew.
Self checkout stations are available at most branches, and you can use Self Checkout to renew items.
Just bring in the items and our staff will be happy to renew them for you.
We always welcome your suggestions for improving our collection. To Suggest an item be added visit our Request an Item Page.
Placing an Interlibrary Loan is easy. Visit our Request an Item page for links to all the information you will need.
There are many different reasons and many different ways to contact Library staff. Please choose the appropriate point of contact from our Contact list here
There are many ways the library can help you with your research and information needs. Use our toll free information line 1-877-415-8475, or visit our Research Help page
The library has loads of information for Book Club groups, and support them in many ways. Check out the information on our Book Clubs page
VIRL offers multiple ways to speak to a live librarian for assistance. To access this information visit our Contact Us page
There are rooms and spaces at many VIRL branches that some groups may be able to use. To find out how to apply to book a room, click here…
You can donate to your library and help us improve services. Click Here for more information
You have different options to pay your library fines and fees. Our Payments page lists these in detail.
Always dreamed of working for a Library? VIRL hiring practices and current vacancies are listed on our Employment Opportunities page.