Contact Us

Questions? Feedback? Contact us and we'll do our best to help.

Important Phone Numbers

Renewal Line 1-888-988-VIRL (8475)
Information 1-877-415-VIRL (8475)
Books by Mail (BBM) 1-877-415-VIRL (8475)
Administration 250-758-4697 (Nanaimo)

Important Email Addresses

Have a question? (Ask a Librarian) - Contact one of our librarians at ref [at] virl [dot] bc [dot] ca if you have a specific information request or a question about a library service.

Books by Mail - If you have questions about our Books by Mail service please contact bbm [at] virl [dot] bc [dot] ca

General Inquiries about Vancouver Island Regional Library - If you have any questions or comments about Vancouver Island Regional Library, please contact us at info [at] virl [dot] bc [dot] ca

Questions for our Board of Trustees - Contact our Board of Trustees at board [at] virl [dot] bc [dot] ca

Questions for our Executive Director - Contact our Executive Director Rosemary Bonanno at executivedirector [at] virl [dot] bc [dot] ca

Our mailing address

Vancouver Island Regional Library
Box 3333 
Nanaimo, BC Canada V9R 5N3

Our admin address

Vancouver Island Regional Library
6250 Hammond Bay Road
Nanaimo, BC Canada V9T 6M9

List of Branches and Hours of Operation

System-Wide Services

Collections and Support Services
Divisional Manager: Laura Beswick, MLS
Email: lbeswick [at] virl [dot] bc [dot] ca
Phone: 250.729.2321

Communication and Strategic Initiatives
Communications Officer: Natasha Bartlett
Email: nbartlett [at] virl [dot] bc [dot] ca (subject: General%20Inquiry)
Phone: 250.753.1154 ext. 249

Manager: Lee Lively
Email: llively [at] virl [dot] bc [dot] ca
Phone: 250.729.2314

Manager: Elisa Balderson
Email: ebalderson [at] virl [dot] bc [dot] ca
Phone: 250.729.2307

Executive Director’s Office

Director of Finance
Adrian Maas, CGA
Email: amaas [at] virl [dot] bc [dot] ca
Phone: 250.729.2319

Director of Human Resources
Harold Kamikawaji, BComm CHRP
Email: hkamikawaji [at] virl [dot] bc [dot] ca
Phone: 250.729.2306

Executive Assistant

Mariah Patterson
Email: mpatterson [at] virl [dot] bc [dot] ca
Phone: 250.729.2310

Executive Director
Rosemary Bonanno, BA MLS
Email: executivedirector [at] virl [dot] bc [dot] ca
Phone: 250.729.2310

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(877) 415.VIRL