Contact Us

Questions? Feedback? Contact us and we'll do our best to help.

1-877-415-VIRL (8475)
or info [at] virl [dot] bc [dot] ca

Social Media Presence

Important Phone Numbers

Renewal Line 1-888-988-VIRL (8475)
Books by Mail (BBM) 1-877-415-VIRL (8475) or bbm [at] virl [dot] bc [dot] ca
Ask a Librarian 1-877-415-VIRL (8475) or ref [at] virl [dot] bc [dot] ca
Administration 250-758-4697 (Nanaimo)

Important Email Addresses

To request an Item for purchase: Go to our suggest an item
, for other item request options go to

Questions for our Board of Trustees - Contact our Board of
Trustees at board [at] virl [dot] bc [dot] ca

Questions for our Executive Director - Contact our Executive
Director Rosemary Bonanno at executivedirector [at] virl [dot] bc [dot] ca

Our mailing address

Vancouver Island Regional Library
Box 3333 
Nanaimo, BC Canada V9R 5N3

Our admin address

Vancouver Island Regional Library
6250 Hammond Bay Road
Nanaimo, BC Canada V9T 6M9

List of Branches and Hours of Operation

Executive Director’s Office

Executive Director
Rosemary Bonanno, BA MLS
Email: executivedirector [at] virl [dot] bc [dot] ca
Phone: 250.729.2310

Deputy Executive Director & Chief Operating Officer
Anne O'shea
Email: aoshea [at] virl [dot] bc [dot] ca
Phone: 250.729.2306

Director of Library Services and Planning
Melissa Legacy
Email: mjlegacy [at] virl [dot] bc [dot] ca
Phone: 250.753.1154 ext 240

Director of Finance
Joel Adams
Email: jadams [at] virl [dot] bc [dot] ca
Phone: 250.729.2312

Director, Corporate Communications and Strategic Initiatives
David Carson
Email: dcarson [at] virl [dot] bc [dot] ca
Phone: 250.753.1154 ext. 248
Mobile: 250.327.3651

Executive Assistant
Mariah Patterson
Email: mpatterson [at] virl [dot] bc [dot] ca
Phone: 250.729.2310
Mobile: 250.616.1749


System-Wide Services

Discovery and Access
eLibrary inquiries: databases [at] virl [dot] bc [dot] ca
Collections inquiries: supportservices [at] virl [dot] bc [dot] ca

Information Technology
Divisional Manager: David Derby
Phone: 250.729.2325
Divisional Manager: Paul Maras-Hilling
Email:pmarashilling [at] virl [dot] bc [dot] ca
Phone: 250.729.2314
Privacy Officer
Phone: 250.753.1154 ext. 249
Corporate and Supplies Purchasing
Purchaser: Elisa Balderson
Email: ebalderson [at] virl [dot] bc [dot] ca
Phone: 250.729.2307

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(877) 415.VIRL